Helm Godfrey is authorised and regulated by the Financial Conduct Authority (FCA).
We are committed to the FCA’s principles for business and treating customers fairly.
We value our clients and work hard to provide the best possible service and advice but, if you’re ever unhappy with our advice, we are dedicated to resolving issues you raise as quickly and as amicably as possible.
Should you ever wish to make a complaint about our service, please email us at [email protected] – making sure you mark your email ‘For the attention of the compliance officer’ in the subject line.
Alternatively, you’re welcome to write to Compliance Officer at Helm Godfrey Partners Limited, Marlow House, Lloyds Avenue, London EC3N 3AA.